If you suspect your doctor, medical equipment provider, or any other Medicaid provider of fraud, please report it to us.
I suspect that someone I know may be involved with Health First Colorado fraud. What should I do?
If you suspect someone of Health First Colorado (Colorado’s Medicaid program) member fraud, please report it to us.
I am enrolled in a veteran’s (VA) health care program. Can I also be enrolled in Health First Colorado?
Yes. Veterans who qualify can have both VA health care program coverage and Health First Colorado. To find out if you and your family qualify for Medicaid see How To Apply.
What is Estate Recovery?
Federal law requires states to operate an Estate Recovery Program to help pay for the costs of their Medicaid program. We recover medical assistance payments paid on behalf of former Health First Colorado (Colorado’s Medicaid program) members from their estates. We may only recover medical assistance costs from the estates of members who received services in an institutionalized setting or for the cost of services received by members who were age 55 and older. The law also provides exceptions to estate recovery and the ability to compromise claims.
I legally changed my name. How do I change my name on my Health First Colorado or Child Health Plan Plus case?
There are two ways to report that you have legally changed your name.
- Contact your local county office or Medical Assistance site.
- If you are enrolled in Health First Colorado (Colorado’s Medicaid program) or Child Health Plan Plus (CHP+) and do not receive food assistance, cash assistance, or financial assistance to purchase private health insurance through Connect for Health Colorado, you can also call the Member Contact Center at 1-800-221-3943 / State Relay: 711 to change your name.
English is not my first language. Will Health First Colorado pay for a translator during my doctor visits?
Translators are not a Health First Colorado (Colorado’s Medicaid program) benefit. Doctors and other medical providers must offer effective communication with their patients. Effective communication includes translators, American Sign Language interpreters, written material in another language, or other options to help people who speak a language other than English and for people with a disability. For more information, contact the Americans with Disabilities Act (ADA) Coordinator.
¿Debo llamar a la línea de asesoramiento de enfermería si tengo alguna pregunta sobre mi afección o mis medicamentos?
Sí. La línea está atendida por enfermeras que pueden responder a sus preguntas de salud.
¿Debo llamar a la línea de asesoramiento de enfermería si necesito ayuda para decidir si tengo una situación médica urgente?
Sí. Ellos pueden ayudarle a decidir si debe ser atendido de inmediato. Sin embargo, si sabe que se trata de una emergencia médica, llame al 911.
¿Quién puede utilizar la línea de asesoramiento de enfermería?
Cualquier miembro de Health First Colorado puede llamar a la línea de asesoramiento de enfermería para obtener ayuda.
¿Qué es una Solicitud de Autorización Previa y por qué la necesito?
Algunos servicios y beneficios de Health First Colorado (programa Medicaid de Colorado) requieren que un proveedor de atención médica rellene un formulario o haga una llamada telefónica que permita obtener servicios y suministros adicionales si tiene una necesidad médica especial. Si tiene preguntas sobre autorizaciones previas, por favor contacte a su proveedor de atención médica o al Centro de contacto para miembros.