What is Outpatient Physical and Occupational Therapy?

Physical and Occupational Therapies (PT/OT) are services meant to help you recover from an acute injury, illness, or surgery. Some therapies are meant to help you maintain physical ability, or help children reach developmental milestones.

PT/OT is performed by licensed professionals. Health First Colorado (Colorado’s Medicaid program) limits the number of PT/OT services you can get in a year. Get more information on PT/OT limits.

How many times can I get Outpatient Physical and Occupational Therapy services?

The benefit does not have a hard-annual limit for children or adults. The benefit is limited by the number of visits which are authorized.

Your provider will be able to help answer your questions about PT/OT services and how many you are able to get in 12 months.

You can read about the PT/OT services a Health First Colorado (Colorado’s Medicaid program) member can get on the Benefits & Services page.

You can also contact the Health First Colorado Member Contact Center for more information.

Do I need a referral or a provider’s permission to get Outpatient Physical and Occupational Therapy (PT/OT)?

Yes. Your primary care doctor, or the hospital you are discharged from, may order or refer you to a physical or occupational therapist to help you recover. You may also go directly to a therapist for care, but that therapist must contact your primary care doctor to get approval for your treatment plan.

Children ages 0 to 3 may receive Outpatient Physical and Occupational Therapy (PT/OT) without a referral if it is coordinated through Early Intervention Colorado.

What happens if I no longer qualify for Health First Colorado or CHP+ coverage?

If you no longer qualify for Health First Colorado or CHP+, you have a limited amount of time to apply for other coverage. The time you have to apply for new coverage, known as a “special enrollment period,” changes depending on the coverage provider.

Other health coverage options include:

  • Coverage through your employer. Check with your employer to learn about options, rules and deadlines.
  • Coverage through a family member’s health insurance, such as a spouse, or parent if you are 25 or younger
  • Coverage through Connect for Health Colorado (Colorado’s official health insurance marketplace). You might qualify for financial assistance to reduce the cost of your premium.
    • To get free help enrolling in Connect for Health Colorado coverage, reach out to a certified assister online or by calling 855-752-6749. TTY: 855-346-3432
  • Coverage through Medicare for people age 65 or older or people under 65 with certain disabilities or end-stage renal disease. If you need help finding a plan, contact the Colorado State Health Insurance assistance Program (Colorado SHIP, a Medicare assistance program) at 888-696-7213.
  • Coverage for active or former military, naval, or air service through Tricare (active) or VA (veterans).

If you no longer qualify because you missed the deadline to respond, you can reapply for Health First Colorado. To get free help filling out an application for Health First Colorado or CHP+ coverage, or to learn about other coverage options, call and make an appointment at a certified application assistance site.

Why do I have to sign my renewal packet? How do I sign my renewal packet?

A federal rule requires you or an authorized representative to sign your renewal packet.

There are several ways to do this:

  • Paper: Mail, fax, or bring the completed signature page and updated renewal form pages to your local county human services department.
  • Online: Complete and sign the renewal through PEAK at CO.gov/PEAK. If you return your renewal to an eligibility site without the signature page, you can upload the signed signature form on PEAK at CO.gov/PEAK.
  • Telephone: Call your local county human services department and ask the eligibility work to record your signature.

A member is allowed to sign with the letter “X” if the signature is witnessed by someone and that witness prints their name after the phrase “witnessed by.”

Important:

  • If you do not return the Renewal Form Signature Page by the deadline, you may lose your health care coverage.
  • You must return the Renewal Form Signature Page, even if you don’t have any changes.

 

What is the renewal process and why is it needed?

When you are approved for Health First Colorado (Colorado’s Medicaid program) or Child Health Plan Plus (CHP+), you only have health coverage for a certain period of time. At the end of your health coverage period, we will review your information to see if you and your household members still qualify for health coverage. An eligibility renewal is sometimes called a redetermination.

Some members will be automatically renewed based on the most recent information already on file with the state. If we need more information to see if you qualify, you will get a renewal packet in the mail and online at CO.gov/PEAK about 60 to 70 days before your renewal deadline.

To keep your health coverage, you must complete your renewal on time.

  • Review the information we have about you and your household members.
  • Report any changes or corrections to your information
  • Sign and return the renewal by the due date

Watch a short video about how the renewal process works: